What Does BBB Accreditation Really Mean

BBB charges a fee to get BBB Accredited and to be a member. As they say it does NOT mean that they think the business is good and upstanding even though it implies it (which they probably know)

Here is the fine print from the BBB’s own site:

If a business has been accredited by BBB, it means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

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