Asset Acceptance, LLC is a third-party debt collection agency that is headquartered in Warren, Michigan. It is a subsidiary of Encore Capital Group, Inc., one of the largest debt collection companies in the United States. Their debts are now serviced by Midland Credit Management, Inc. (MCM).
Who Is Asset Acceptance, LLC
Asset Acceptance, LLC is a debt collector that purchases defaulted loans from banks and other lenders. The company then collects the debt from borrowers using a variety of methods, including phone calls, letters, and in-person visits. Asset Acceptance, LLC was founded in 1962 and is headquartered in Warren, Michigan. The company is a subsidiary of Encore Capital Group, Inc., which is one of the largest debt collection companies in the United States.
Who Is Midland Credit Management, Inc. (MCM)
Midland Credit Management, Inc. (MCM) is a debt collector that was founded in 1953. The company is headquartered in San Diego, California. MCM collects a variety of types of debt, including credit card debt, student loan debt, and medical debt. MCM is a subsidiary of Encore Capital Group, Inc.
What This Means for You
In 2022, Asset Acceptance, LLC partnered with MCM to service its accounts. This means that if you have an account that was owned and serviced by Asset Acceptance, you now need to reach out to MCM regarding your account. You can reach MCM by calling them at (800) 296-2657.
Who Owns Who?
Encore Capital Group, Inc. owns both Asset Acceptance, LLC and MCM. This means that both companies are part of the same parent company.
What To Do If Contacted By Asset Acceptance, LLC
While debt collectors play an important role in the financial system, they are not your friends. They are not there to help you. Collectors collect money for their clients, and do whatever it takes to get the job done.
If you are contacted by a debt collector, it is important to be aware of your rights. You have the right to:
- Verify the debt: Debt collectors are required to provide you with certain information about the debt, such as the original creditor, the amount of the debt, and the date it was due. If you are not sure if the debt is legitimate, you can ask the debt collector for proof of the debt.
- Dispute the debt: If you believe that the debt is not yours, or that you have already paid it, you can dispute it with the debt collector. You will need to provide documentation to support your claim.
- Make a payment arrangement: If you cannot afford to pay the debt in full, you can try to work out a payment arrangement with the debt collector. This may involve making smaller payments over a longer period of time.
- Be treated fairly: Debt collectors are prohibited from engaging in certain harassing or abusive practices, such as calling you at unreasonable hours, threatening you with violence or arrest, or lying to you about the debt.
Complaints can be filed with the Consumer Financial Protection Bureau (CFPB).
Asset Acceptance, LLC Complaints
The complaints against Asset Acceptance seem to have fizzled out since they do not seem to be collecting anymore but the new company that is collecting on their debts does have complaints that can be found on BBB.org:
- Debt validation: Consumers complain that MCM does not provide them with adequate proof of the debt they are being asked to pay. This can make it difficult for consumers to dispute the debt and can lead to them being harassed by the collection agency.
- Aggressive debt collection practices: Consumers complain that MCM uses aggressive debt collection practices, such as calling them at all hours of the day and night, using threatening language, and making false threats of legal action. These practices can be stressful and intimidating for consumers, and they may even violate the law.
- Billing errors: Consumers complain that MCM has made billing errors, such as charging them for debts they do not owe or charging them more than they owe. These errors can be costly for consumers and can damage their credit reports.
Solutions To Complaints
- Debt validation: Request debt validation from MCM. This means that the company must provide you with documentation proving that you owe the debt. If the company cannot provide this documentation, you may not have to pay the debt. You can learn more about debt validation on the Consumer Financial Protection Bureau (CFPB) website: https://www.consumerfinance.gov/rules-policy/regulations/1006/34/
- Aggressive debt collection practices: Keep a record of all interactions with MCM, including the date, time, and content of phone calls and letters. If the company is using aggressive debt collection practices, file a complaint with the CFPB on their website: https://www.consumerfinance.gov/complaint/
- Billing errors: Carefully review your MCM bills for any errors. If you find an error, contact the company immediately to dispute it. Keep a copy of all correspondence with MCM regarding the billing error.
- Report to the CFPB: If you believe that any collection agency has violated your rights, you can file a complaint with the Consumer Financial Protection Bureau (CFPB).
By following these steps, you can protect yourself from Encore Capital Group, Inc., Asset Acceptance, LLC and Midland Credit Management, Inc and ensure that your rights are respected.
Asset Acceptance, LLC Contact (Midland Credit Management)
Midland Credit Management
P.O. Box 939069
San Diego, California 92193
Phone Number: (800) 296-2657
Website: https://www.assetacceptance.com/
Website: https://www.midlandcredit.com/
What Is The Law
The Fair Debt Collection Practices Act was passed to protect consumers from abusive and unfair collection practices by debt collectors. While the definition of “harassment” may vary from person to person, there are specific behaviors addressed in the FDCPA that apply to all companies that collect debt. If you are contacted regarding a past due account, you have certain specific rights. If those rights are violated, you have the right to specific effective remedies as long as you seek the appropriate help or take some simple steps yourself.
You have the right to tell a debt collector to stop calling you about your debt at any time. When asked, the debt collection agency must provide you with the full name of the company and a mailing address where you can send a letter requiring them to stop contact regarding this debt. You may do this even if you owe the debt. After they receive that letter, the debt collection agency may only contact you to tell you that they will stop their collection efforts or to inform you that they are no longer trying to collect the debt or that they are taking legal action against you.