The Scenario Who is John & Mary Smith and why do people keep calling me for them. My phone is bombarded by their calls day and night. Sometimes the caller is polite but most often they are quite rude. No, I do not know them or how to get a hold of them. I Read More
Category: Common Problems
Consumers face a number of problems with collection agencies but these are the most common ones. Collection agencies are allowed to make calls and send letters as long as they follow the rules. As a result, this category describes the most common infractions and how to resolve these problems.
Collectors Calling Work, Relatives, Friends
The answer to your question about whether collectors can call you at work, your relatives, friends, or neighbors is a very simple yes. HOWEVER, this does not mean they have carte blanche in ignoring the FDCPA calling rules. Some Obvious Things Collectors Can’t Do Harassment of any kind Repeated calls Swearing at you or others Read More
Debt Consolidation Or Debt Settlement Companies
I will say right off the bat that I do not like either of these options. Working with debt consolidation and debt settlement companies is not as cut and dry as they make it seem. The main reason is that most of these companies will charge you a fee that further adds to your debt. Read More
Victim Of Identity Theft & Fraud
The calls have been steadily rising regarding phantom accounts. It was extremely confusing because the callers had all of your information and you had no idea what they were talking about. To top it all off, the conviction with which the callers insist you are the debtor is making you nervous. It is slowly dawning Read More
Too Much Interest Or Completely Wrong Amount
The Wrong Amount The wrong amount being collected is one of the most common issues that we come across. It is either the debtor forgot or the collection agency added a touch too much interest and fees. Either way you want to be sure before you start paying a single penny towards hundreds or even Read More
Refusal To Verify Debt
ACT I The phone rings while you are watching your favorite tv show after a long hard day at work. You: Hello Collector: Is this so and so? You: Yes it is, how can I help you? Collector: I am from XYZ company calling about a very important legal matter. I first need to verify Read More
Threatening Phone Calls
If you are getting threatening phone calls, chances are you are dealing with the bottom 1% of collection agencies. Because of these rogue agencies who feel like they can do whatever they want, the situation requires immediate action. The following is some clarification on what are threatening debt collection calls and what are acceptable. Threatening Read More