Category: Common Problems

Consumers face a number of problems with collection agencies but these are the most common ones.  Collection agencies are allowed to make calls and send letters as long as they follow the rules.  As a result, this category describes the most common infractions and how to resolve these problems.

Victim Of Identity Theft & Fraud

The calls have been steadily rising regarding phantom accounts.  It was extremely confusing because the callers had all of your information and you had no idea what they were talking about. To top it...

Refusal To Verify Debt

ACT I The phone rings while you are watching your favorite tv show after a long hard day at work. You: Hello Collector: Is this so and so? You: Yes it is, how can...

Threatening Phone Calls

If you are getting threatening phone calls, chances are you are dealing with the bottom 1% of collection agencies. Because of these rogue agencies who feel like they can do whatever they want, the...